Residential letting and management
Marketing, tenant vetting, lease drafting, incoming and outgoing inspections, rent collection, monthly landlord statements and maintenance coordination.
Elysian Property Hub
Sector · property management
Letting and managing, run on the record.
Elysian manages residential, commercial and sectional title portfolios under a written mandate, with deposits in a trust account and every inspection, statement and notice filed against the property. Practitioners who collect rent for gain need a valid Fidelity Fund Certificate — we hold ours through our franchise-lease licensing.
What we manage
Commercial and retail management
Net and gross leases, escalation schedules, operating cost and municipal recoveries, renewals, arrears management and vacancy reporting.
Elysian Property Hub
Sectional title and HOA administration
Levy billing and collection, trustee and AGM support, conduct rule enforcement, insurance renewals and CSOS dispute handling.
Elysian Property Hub
Landlord trust accounting
Deposits held in an interest-bearing trust account, monthly payovers, commission transfers and an audited annual trust report.
Elysian Property Hub
Legal framework
The statutes a managed file is measured against in a tribunal or a court.
Property Practitioners Act 22 of 2019
A practitioner who lets or manages property for gain is a property practitioner: a valid Fidelity Fund Certificate and a compliant trust account are required, and commission is unclaimable without an FFC.
PPRA
Rental Housing Act 50 of 1999 (amended by Act 35 of 2014)
Governs the landlord–tenant relationship, requires a written lease on request, regulates deposits and interest, mandates incoming and outgoing inspections, and creates the provincial Rental Housing Tribunals.
Department of Human Settlements
Unfair Practices Regulations
Lists practices a tribunal may declare unfair — deposit withholding without an inspection record, unlawful lockouts, utility disconnection and unilateral lease changes.
Provincial Rental Housing Tribunal
Consumer Protection Act 68 of 2008
Fixed-term leases with consumers: maximum 24 months, 20 business days' cancellation notice by the tenant, reasonable cancellation penalty only, and renewal notice between 80 and 40 business days before expiry.
National Consumer Commission
Sectional Titles Schemes Management Act 8 of 2011 and CSOS Act 9 of 2011
Scheme governance, prescribed management and conduct rules, levy raising, the 10-year maintenance plan and reserve fund, and dispute resolution through the Community Schemes Ombud Service.
CSOS
Prevention of Illegal Eviction Act 19 of 1998 (PIE)
Eviction is only lawful by court order after a just-and-equitable enquiry. Lockouts, utility cut-offs and removals without an order are unlawful self-help.
South African Government
FICA, POPIA and the National Credit Act
Customer due diligence on landlords and tenants, lawful and minimal processing of vetting data with written consent, and credit bureau checks only within the NCA framework.
FIC · Information Regulator · NCR
Municipal rates, utilities and the Deeds Office
Rates clearance, prepaid and conventional utility recovery, and the municipal account transfer duties that follow a change of ownership in a managed portfolio.
Local municipality
Regulators and industry bodies
Property Practitioners Regulatory Authority (PPRA)
Registration, Fidelity Fund Certificates, trust audits and the code of conduct.
ppra.org.za
Community Schemes Ombud Service (CSOS)
Scheme registration, rule approval and community scheme dispute adjudication.
csos.org.za
Rental Housing Tribunals (provincial)
Free adjudication of unfair practice complaints between landlords and tenants.
Provincial human settlements departments
National Association of Managing Agents (NAMA)
Managing agent standards, training and the CSOS-aligned code of practice.
nama.org.za
SAPOA and SAIBPP
Commercial property standards, lease benchmarks and professional development.
sapoa.org.za · saibpp.co.za
Tenant Profile Network and credit bureaux
Tenant payment profiles and affordability data used with recorded consent.
TPN · registered bureaux
Documents in a managed file
Agents build and store these in the portal vault under Mandates & documents.
Management mandate
Signed authority to let, collect, pay over, deduct commission and instruct repairs, with the reporting cycle and termination terms.
Required in writing
Residential lease agreement
Parties, premises, period, rental and escalation, deposit, utilities, maintenance split, house rules, breach and termination.
Rental Housing Act · CPA
Commercial lease agreement
Gross or net rental, operating cost recoveries, beneficial occupation, reinstatement and suretyship.
Negotiated
Incoming and outgoing inspection reports
Joint inspection with photographs — the record a deposit deduction stands or falls on.
Rental Housing Act s5
Tenant application and consent form
Affordability, employment, references and written consent for credit and TPN checks.
POPIA · NCA
Monthly landlord statement
Rent received, commission, disbursements, arrears and the trust account payover.
PPRA trust rules
Breach letter and cancellation notice
Written notice with the remedy period before any cancellation or court step.
Lease · CPA
Levy clearance and scheme rules
Body corporate clearance figures, conduct rules and the 10-year maintenance plan.
STSMA · CSOS